Terms and conditions

Unless otherwise stated, the copyright and any other rights in all material on this site are owned by Leeds Castle Enterprises Ltd. You are permitted to print and download extracts from this site on the following bases:

1. Use of documents and related graphics on this site is for information and/or personal use only; 
2. Any copies of these pages saved to disk or to any other storage medium may only be used for subsequent viewing purposes or to print extracts for personal use; 
3. No documents or related graphics on this site are to be modified in any way; 
4. Graphics on this site are not to be used separately from the accompanying text; 
5. The Leeds Castle Enterprises Ltd copyright notice (i.e.: © Leeds Castle Enterprises Ltd) must appear in all copies; 
6. No part of this site may be reproduced or stored in any other Website or included in any public or private electronic retrieval system or service without prior written permission from Leeds Castle Enterprises Ltd; Any rights not expressly granted in these Terms are reserved.

Terms of Use

1. Access to and use of this site is provided by Leeds Castle Enterprises Ltd subject to the following Terms and Conditions.
2. Use of this site constitutes your acceptance of these Terms and Conditions, which take effect when you first use this site. Leeds Castle Enterprises Ltd reserves the right to change these terms and conditions at any time by posting changes online. You are responsible for reviewing regularly information posted online to obtain timely notice of such changes. Your continued use of this site after changes are posted constitutes your acceptance of this agreement as modified by the posted changes.
3. Whilst Leeds Castle Enterprises Ltd endeavours to ensure that this site is normally available 24 hours a day, Leeds Castle Enterprises Ltd will not be liable if for any reason the site is unavailable at any time or for any period.
4. Access to this site may be suspended temporarily or permanently and without notice.
5. Whilst Leeds Castle Enterprises Ltd endeavours to ensure that the information on this site is correct, no warranty, express or implied, is given as to its accuracy and Leeds Castle Enterprises Ltd does not accept any liability for error or omission.
6. Leeds Castle Enterprises Ltd shall not be liable for any damages (including, without limitation, damages for loss of business or loss of profits) arising in contract, tort or otherwise from the use of or inability to use this site, or any material contained in it, or from any action or decision taken as a result of using this site or any such material.
7. Leeds Castle Enterprises Ltd accepts no responsibility for the content or services of any site to which a hypertext link from this site exists. Such links are provided for your convenience on an “as is” basis with no warranty, express or implied, for the information provided within them. Leeds Castle Enterprises Ltd does not act in any agency capacity for such sites.
8. If any of these terms should be determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these terms are intended to be effective, then to the extent and within the jurisdiction in which that term is illegal, invalid or enforceable, it shall be severed and deleted from the clause concerned and the remaining terms and conditions shall survive, remain in full force and effect and continue to be binding and enforceable. 
9. By accessing any part of this site, you should be deemed to have accepted these Terms in full.
10. These Terms shall be governed by and construed in accordance with English law.

admission tickets terms and conditions

1. In these Terms, Leeds Castle means Leeds Castle Foundation, a registered charity based at Leeds Castle, Maidstone, Kent ME17 1PL with registered charity number 268354; Email: enquiries@leeds-castle.co.uk Website: leeds-castle.com.
2. Admission Tickets are issued in exchange for donations to the Leeds Castle Foundation at the published rates. As a charitable donation, your contribution also qualifies for Gift Aid and we request all donors to provide the relevant details to enable us to claim Gift Aid on their donations.
3. Your Admission Ticket grants free repeat visits for a period of 12 months from the date of your donation (“the Admission Period”). This means that after your initial visit you may use the Admission Ticket to make further visits during the Admission Period, subject to these Terms. This does not apply in respect of group or school bookings, nor to any ticketed events taking place during the Admission Period.
4. Opening hours, events and any special offers are subject to change and at times it may be necessary to restrict access to any part(s) of the Leeds Castle Estate. While we will endeavour to publicise any such changes you are advised to check our website in advance of your visit.
5. You must present your original Admission Ticket on each subsequent visit during the Admission Period. Re-entry is not permitted against proof of your donation alone. Lost or damaged tickets can only be replaced with proof of your donation and is subject to an administration charge of £3 per replacement ticket.
6. Access to the Leeds Castle Estate is subject to our Visitor Rules, which may be accessed at leeds-castle.com/Visit. Visitor car parking (which is included with the Admission Ticket) is subject to our Car Parking Rules.
7. Admission Tickets are personal to the donor and have no monetary value once issued. They cannot be refunded, exchanged, re-sold or transferred.
8. We reserve the right to refuse the issue of an Admission Ticket, or entry to any part of the Leeds Castle Estate or to terminate a visit, with or without prior notice where it is reasonable for us to do so. In that event or if for any reason you are unable to visit, Admission Tickets will not be extended beyond the Admission Period, unless your initial visit has not yet taken place.
9. Children under the age of 16 years old must be accompanied by an adult.
10. Photography and Privacy: For validation purposes each Admission Ticket incorporate photographic identification of the bearer. The image is stored securely and is not used for any other purposes. Children under 16 years may be excluded from this requirement at the request of the parent/guardian. Photographic ID is not required in respect of group or school bookings.
11. Visitors to Leeds Castle may be photographed, filmed or sound recorded for use on TV, websites, social media, DVDs, streaming, promotional materials, or other public mediums, as part of the audience, bystanders or background. Signs are put up to make visitors aware of when filming and photography is taking place. If you do not wish to be filmed or photographed please do not remain in the affected area. CCTV is also in operation for security purposes.
12. Details of our policies and procedures concerning the processing of personal data are set out in our Privacy Policy.
13. For validation purposes each Admission Ticket incorporates photographic identification of the bearer. The image is stored securely and is not used for any other purposes. Children under 16 years may be excluded from this requirement at the request of the parent/guardian. Photographic ID is not required in respect of group or school bookings.
14. Leeds Castle shall have no responsibility or liability for any loss, damage or expense incurred by you or in respect of any personal property belonging to you, other than in respect of death or personal injury suffered by you as a result of Leeds Castle’s negligence.
15. Leeds Castle may run seasonal discount offers, but reserves the right to withdraw any promotion without notice at any time.
16. When claiming the National Rail 2 for 1 offer, a voucher is required. For more information on how to claim this offer please visit the National Rail website.